Document it or it didn’t happen!

For more than 20 years Feilner IT has been serving customers with consulting, documentation, analysis, research, presentation and coaching. Our goal is to help you to help yourself, create sustainable and efficient documentation, processes and workflows – strongly driven by our model of recursive agile documentation and onboarding.

Here’s how we can help you – in the end, it’s all about helping you to help yourself…

  • Management training and coaching, presentations, workshops and keynotes
  • PR for open source projects, community management,
  • Documentation and knowledge management – structuring and documenting processes, information silos and know-how pits
  • Digitalization: sustainable solutions for the 3rd millenium
  • Internet politics, Linux, open source training and analysis
  • Writing, writing, writing, writing

Recent Highlights

The introduction of the Luca App for contact tracing in Germany has seen harsh criticism. Failures were made in licensing, security, integration with the human factor within an already-stressed contact tracing program, public relations controversies and much more. Markus Feilner takes a deep look at Telepolis: (German) Part 1 | Part 2 | Part 3

As of March 1, 2021, Markus Feilner has joined the team of and Heinlein Support to help with documentation, technical writing and internet politics. Here’s his first blogpost about how German security politicians without any clue or care try to sabotage basic human rights and damage our economy.

Even after Markus Feilner left Heise in March 2021, he still keeps on writing regularly for Germany’s biggest IT publishing house. As an example, here’s the link to his political investigations, insights and explanations: All Telepolis articles by Markus Feilner (German)

In 2020, Feilner IT was consulting GAF, “one of the leading companies in the geo-spatial service market.” . Tasks include designing process and information structures and developing enterprise-grade documentation concepts. GAF is a leader in satellite image processing and “a one-stop shop for geo-information”.

Markus Feilner helped create, edit and wrote some of the almost 20 pages in iX 2/21 that orbit around knowledge management in the 21st century. You may have noticed the shitstorm that Atlassian (Confluence) received when they announced their future Cloud-Only strategy. This magazine (in German only) has all you need to know. Alternatives, Strategies and Backgrounds.

Open Source rocks, and Markus Feilner has been using and supporting KDE, the leading OSS Desktop environment since its first version 1.0.0. Early in January, he was happy to be guest of the KDE-PIM developer meeting in virtual Osnabrück. Great work, folks!

Markus Feilner was allowed to help wording a paper from Scientists for Future. The document (PDF, German) has been published here and it demands the installation of so-called representative climate citizens assemblies. It carries the title “Scientists for Future empfiehlt eine repräsentative Klima-Bürger:innenversammlung im Jahr 2021 (Version 1.0)”, version 1 was published on Dec. 11. 2020.

Feilner IT is proud to be a contributor in organizing Minidebconf Regensburg 2020, even if it didn’t happen in 2020 :-). Even though we’d been working on it since early last year, the event will have to be postponed to 2021. We will announce the exact dates soon. Feilner IT is happy to help and discuss, if you like that too, get engaged on #debconf-germany on IRC!

The German association of internet companies Eco has invited Markus Feilner to be a part of the jury for this year’s award. And Markus will do the laudatio for the winner in the realm of security. Join the cermony on Thursday, Nov. 26, 2020 – it’s Eco’s 25th anniversary!

The German state of Baden-Württemberg, precisely its Department of the Interior is looking for Open Source people and companies to develop a CO2 compensation app. And they are doing it the right way, in a comprehensive and well-considerd tender. Feilner IT is proud to have helped a very tiny bit in the creation of the tender. (in German, November 2020)

For Heise iX 12/20 (German), Markus Feilner wrote the editorial (Von Dementis und Demenz) and two articles for the title track on digital sovereignty: “Jetzt oder nie” (Digitale Selbstbestimmung) and on GAIA-X (“Gaia Europeana“, German, November 2020)

For days after the election 2020, rural Nevada has been letting us wait for a few hundred votes. On Telepolis, a popular (German) blog, Markus Feilner explains what Hanlon’s razor is about and why it may or may not be applicable to the “Silver state” (German, November 2020).

“Open Culture meets VR” is a project and award of the MFG of Baden-Württemberg. Markus Feilner helped in the jury, with laudatio and keynote (German, November 2020)

Markus Feilner has contributed to a study published by OSB Alliance Verein für Digitale Souveränität on “Digital Sovereignty in public administrations” (German, Autumn 2020)

Feilner IT helped publish an analysis and market review of open-source alternatives to Atlassian’s Confluence Wiki-style software. In this article on author Martin Loschwitz compares Blue Spice, Xwiki and Twiki. (English, August 2020)

Feilner IT helped create a study for the city of Freiburg on options for migrating their groupware while keeping all other software solutions supported. (German, June 2020)

Markus Feilner was invited to speak at the University of Hof. On March 5, 2020, the IT Forum Hof celebrated 10 years of bringing together IT and industry, as “IT as business enabler”. And not only that, the institute of information systems also turned 10.

Find more references and older projects on our history page.